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Product Owner: Self Managed and Colocation

  • Hybrid
    • Durbanville, Western Cape, South Africa
  • Product

Job description

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.

We are looking for a Product Owner to play an influential role in the competitive evolution of our Self Managed and Colocation portfolio.

You will be part of a scrum team/s where you will represent our customers and business needs and be responsible for managing and prioritising your backlog of product requirements.

What you’ll do:

  • Use your technical knowledge, product skills, market awareness, and industry knowledge to conduct in-depth discovery to understand and break down the product vision into sequenced features and stories for product development

  • You will work with a large group of stakeholders including product management, system administrators, software engineering, UX, QA, customer communications, marketing and customer service

  • Take an active part in all relevant team meetings and ceremonies to support the execution of your team’s prioritised features

  • Understand our current and potential customers, their use cases and pain points and ensure new features and enhancements drive customer and competitive value

  • Ensure new features are implemented and measure that the desired customer value is met

  • Be an involved member of the product team and contribute to the continuous improvement of our way of work

  • Assist in defining priorities according to value, complexity, and expectations

  • Work closely with stakeholders across the organisation to ensure that you and the team provide for the company’s short and long-term goals

  • Expertly manage the product delivery cycle, from MVP slicing and user stories to testing, delivery and ongoing iterative improvements

Job requirements

Who you are:

  • Technically curious, with either a solid technical foundation or the drive to self-learn and understand how evolving technologies meet real customer needs

  • Empathetic and customer-focused, always eager to explore real use cases and uncover how our products can solve meaningful problems

  • Growth-minded, energised by the challenge of scaling value and driving net growth in your product portfolio

  • An experienced Product Owner (with 3-5 years experience), confident using agile methodologies and collaborating within Scrum teams

  • A clear communicator and storyteller, able to simplify the complex and connect with diverse audiences across engineering, infrastructure, design, and business

  • A structured thinker, logical, detail-oriented, and focused on facts and outcomes over assumptions

  • Able to challenge respectfully to find the best way, sometimes having to commit to consensus and then guide teams forward with a calm, grounded approach

  • Passionate about technology, ideally with experience in technical product environments like self-managed or colocation services

  • A creative problem-solver, curious, proactive, and always looking for better ways to deliver value

  • You build strong relationships, leading with empathy, curiosity, and a mission-driven mindset

Domain knowledge requirements:

  • Previous experience in a technical product environment preferably in self-managed or colocation products

Bonus skills:

  • Experience in Domain Driven Design would be an advantage

At xneelo, we want our team members to be inspired by their work, empowered to act with autonomy and guided by our principles and values. We hope this appeals to you and look forward to hearing from you.

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