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1st Line Linux Systems Administrator

Hybrid
  • Cape Town, Western Cape, South Africa
Customer Support

Job description

Xneelo is a leading web hosting company - we see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online. 


We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in the troubleshooting and repairing any issues which occur on our large scale Linux based hosting systems.


Location: Cape Town head office (hybrid)


What you’ll do:

  • Troubleshoot Linux systems in response to system alerts

  • Identify trends to enable proactive system improvements

  • Escalate issues to and work alongside Linux admin teams

  • Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue

  • Provide out of business hours support

  • Actively participate in continuous improvement within the team


Skills and Attributes :

  • Excellent troubleshooting & problem solving

  • Methodical and accurate

  • Customer centric (although not customer-facing)

  • Good communicator

  • Linux system troubleshooting skills

  • Shell scripting

Job requirements

Qualifications and Experience:

  • Matric Pass or Equivalent

  • A minimum of 1 year basic Linux System Administration experience including LAMP stack

  • Willingness to work shifts

  • Advantageous: Helpdesk or technical support experience


At xneelo, our sincere desire is that our team members are inspired by their success and able to operate with a high level of discretion and autonomy guided by our principles and values. We hope this appeals to you and look forward to hearing from you.

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