1st Line Linux Systems Administrator
Hybrid- Cape Town, Western Cape, South Africa
Customer Support
Job description
Xneelo is a leading web hosting company - we see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online.
We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in the troubleshooting and repairing any issues which occur on our large scale Linux based hosting systems.
Location: Cape Town head office (hybrid)
What you’ll do:
Troubleshoot Linux systems in response to system alerts
Identify trends to enable proactive system improvements
Escalate issues to and work alongside Linux admin teams
Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue
Provide out of business hours support
Actively participate in continuous improvement within the team
Skills and Attributes :
Excellent troubleshooting & problem solving
Methodical and accurate
Customer centric (although not customer-facing)
Good communicator
Linux system troubleshooting skills
Shell scripting
Job requirements
Qualifications and Experience:
Matric Pass or Equivalent
A minimum of 1 year basic Linux System Administration experience including LAMP stack
Willingness to work shifts
Advantageous: Helpdesk or technical support experience
or
All done!
Your application has been successfully submitted!